Programs and People: 

Maureen Whelan, State Director
John W. Collette Educational Resource Center
35 Commerce Way, Suite 1
Dover, DE 19904
Phone (302) 857-3340
Fax: (302) 739-1770


ESL: BEST Plus 2.0

Data Systems: 

Literacy, Adult and Community Education System (LACES)/Genius SIS

Followup Methods: 

GED: Survey and Data Match
Employment: Survey and Data Match
Transition to Postsecondary Education or Training: Survey and Data Match

Data Tools for Monitoring and Program Improvement: 

Program databases are monitored on a quarterly basis. A report-checklist is used to match, check, and reference other state sources and to verify that data is entered into the MIS per State policy. Each program administrator receives a checklist report of any required action needed prior to the quarterly review. Administrators can request on-site technical support to address any checklist item or other technical assistance issues relating to data collection and reporting.

State staff provides technical support to all local programs based on common findings from the quarterly reports of progress towards NRS core goals. State staff works with Delaware DOL to conduct a data match for employment related goals. Progress towards GED®, post-secondary, and training core NRS goals are reviewed with program administrators quarterly.

State Tools and Resources: 

Delaware Department of Education Adult Education


Explore featured resources related to WIOA and the NRS including: state guidance, reporting, and external WIOA resources.

Quick Review of the 2024 NRS Table Changes

Reporting Measurable Skill Gains (MSG) Types 3, 4, and 5

NRS Technical Assistance (TA) Guide—Revised April 2024

WIOA and NRS Resources